Logistics

Location: Workshop 17 Ballito Junction

Salary Bracket: R7,750.00 - R9,900.00 CTC

Benefits: Medical Aid & Provident Fund

Job brief

As the location team's right hand person, you will be responsible to help, plan and manage five-star service and events. You’ll grasp the in’s and out’s of every event, from; event brief, W17 community procedures, to understanding the members needs, wants and everything in between! Ensuring successful events, and happier members. You own customer service, with your friendly, problem-solving, can-do attitude. Team-player, tick that box, you’re energetic and ready to roll up your sleeves to get the job done.

Working at Workshop17

Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our unique locations in Johannesburg, Cape Town, Paarl, Durban and Mauritius offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.

Why work for us?

Besides being the best co-working place to work in Africa, we’re a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling, learning and self-improvement. If you are a straight-talking, multi-tasking individual that’s all about customer service and can effortlessly handle heavy workloads and everyday glitches, we want you to be part of our growing team at Workshop17 Ballito.

Other Perks

  • Company on-boarding and support.

  • Fantastic team dynamic.

  • Access to the latest, greatest tech.

  • Network with some of the biggest and brightest brains in SA.

General scope of work

Eventing & Community Assistance

  • Pre-event - setting up the space in line with client expectations and running order.

  • Event - Providing 5 star service excellence during all events and meetings booked.

  • Post-event - Ensuring that the space is neat and tidy and ready for the next event

Relationships

  • Maintain good working relationships with your colleagues.

  • Build and maintain strong relationships with service providers, event clients and members.

Client Interaction

  • Client feedback on service delivered during events.

  • Always be available to assist clients and your team proactively, and communicate and provide feedback throughout the day.

  • Polite, helpful and friendly

Facilities and Maintenance

  • Space walkthroughs - proactively identifying concern points and escalating to your manager.

  • Assist with HVAC concerns.

  • AV / IT checks daily.

  • Stock control.

    Stock Control

  • Maintenance of crockery & cutlery: eg teaspoons, plates, saucers etc

  • Capturing and ordering stock on a weekly basis

  • Supervision of stock area and equipment


    Client satisfaction

  • Polite, helpful and friendly

  • Always be available for the client

  • Communication throughout the day with the client for any changes


    Team player/support

  • General support to the location team and assisting all departments when necessary.

Ideal Qualifications/Experience

  • NQF4

  • Excellent communication skills - verbal and written.

  • 1 year experience in the hospitality or customer service industry

  • Tech savvy

  • Team player

  • Organized

  • Can-do attitude

  • Dedicated, reliable

  • Ability to engage with customers and build relationships

Workshop17 invites all interested persons to submit their applications to cv@workshop17.co.za.

Should you not be contacted within 2 weeks of applying, you have not been shortlisted.