General Worker

Location: Workshop17 Kloof Street
Benefits: Medical aid & provident fund contribution

Job brief

The General Worker will be responsible for proactively supporting the location team to ensure that the space is clean and set up to operational standards, and to plan and manage five star service and events.

It is important for the individual to understand the standard event and W17 procedures are and execute them flawlessly throughout the day. Exceptional customer service and demonstrating a friendly and approachable attitude is important for this role as you will be connecting with clients and colleagues at various professional levels.

Ensuring that you maintain clear and open communication channels with your colleagues and manager is critical as the location will operate across 2 buildings.

Other Perks

  • Company on-boarding and support

  • Fantastic team dynamic

  • Network with some of the biggest and brightest brains in SA.

Working at Workshop17

Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our 8 unique locations in South Africa and Mauritius: Johannesburg, Cape Town, Paarl, Moka and Grand Baie (coming soon) offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.

Why work for us?

Besides being the best co-working place to work in Africa, we’re a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling,  learning and self-improvement. If you are a straight-talking, multi-tasking individual that’s all about customer service and can effortlessly handle heavy workloads and everyday glitches, we want you to be part of our growing team at Workshop17 Kloof Street.

General scope of work

Cleaning and Facilities

  • Daily cleaning activities completed as per the cleaning schedule.

  • Daily opening and closing duties to ensure that the space is ready to operate.

  • Maintain visible presence throughout the building.

  • Space walk throughs - proactively identifying cleaning, maintenance and security risks.

Events Support

  • Support to the event/meeting room bookings: 

    • Assisting on-site where necessary.

    • Ensuring meeting rooms are clean and reset after each booking.

    • Taking food and beverage orders before and during meetings

Client satisfaction

  • Ensure 5-star service to all clients/members at all times.

  • Timely and professional response to all requests brought to your attention and escalating to the relevant team members.

Team player/support

  • General support to the location team and assisting all departments when necessary.

  • Assist the team with managing scheduled and ad-hoc tasks/duties.

Ideal Qualifications/Experience

  • Excellent communication skills.

  • 1 - 2 Years experience in hospitality, cleaning and/or customer-facing operations.

  • Upbeat, energetic, positive, and mature attitude.

  • Proactive, passionate and reliable.

  • Ability to handle multiple requests, work effectively in a fast-paced environment.

  • Ability to work well under pressure, handle multiple requests, and continue to deliver exceptional service despite heavy workloads.

  • Attention to detail, organized and thorough with a desire for continuous improvement.

  • Ability to engage and adapt well to team/group settings.

Workshop17 invites all interested persons to submit their applications to Jade Wichman cv@workshop17.co.za