Role: Event Logistics

Location: Workshop17 - Newlands Cricket Ground
Salary bracket: R6,000 - R8,000.00

Working at Workshop17

Ready to join Africa’s #1 co-working space? - Where individuals, teams and companies choose to work, meet and event. Our 6 unique locations in Johannesburg, Cape Town and Paarl offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.

Why work for us?

Besides being the best co-working place to work in Africa, we’re a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem solving. Goal-orientated? Ambitious? We’re all about upskilling,  learning and self-improvement. If you are a straight-talking, multi-tasking individual that’s all about customer service, can effortlessly handle heavy workloads and everyday glitches, we want you to be part of our growing team at Workshop17 The Bank

Other Perks

  • Stuff credits to the location cafe

  • Company on-boarding and support

  • Fantastic team

  • Access to latest, greatest tech

  • Network with some of the biggest and brightest brains in SA.

Job brief

As the location team's right hand person, you will be responsible to help, plan and manage five-star service and events. You’ll grasp the in’s and out’s of every event, from; event brief, W17 community procedures,  to understanding the members needs, wants and everything in between! Ensuring successful events, and happier members. You own customer service,  with your friendly, problem-solving, can-do attitude. Team-player, tick that box, you’re energetic and ready to roll up your sleeves to get the job done.

General scope of work /  Eventing & Community Assistance

  • Pre-event - setting up the space in line with client expectations and running order.

  • Event - Providing 5 star service excellence during all events and meetings booked.

  • Post-event - Ensuring that the space is neat and tidy and ready for the next event

Relationships

  • Maintain good working relationships with your colleagues.

  • Build and maintain strong relationships with service providers, event clients and members.

Client Interaction

  • Client feedback on service delivered during events.

  • Always be available to assist clients and your team proactively, and communicate and provide feedback throughout the day.

  • Polite, helpful and friendly

Facilities and Maintenance

  • Space walkthroughs - proactively identifying concern points and escalating to your manager.

  • Assist with HVAC concerns.

  • AV / IT checks daily.

  • Stock control.

Stock control

  • Maintenance of crockery & cutlery: eg teaspoons, plates, saucers etc

  • Capturing and ordering stock on a weekly basis

  • Supervision of stock area and equipment

Client interaction

  • Polite, helpful and friendly

  • Always be available for the client

  • Communication throughout the day with the client for any changes

Team player / support

General support to the location team and assisting all departments when necessary.

Ideal Qualifications/Experience

  • NQF4

  • Excellent communication skills - verbal and written.

  • 1 year experience in the hospitality or customer service industry

  • Tech savvy

  • Team player

  • Organized

  • Can-do attitude

  • Dedicated, reliable

  • Ability to engage with customers and build relationships


If you’ve got what it takes to work at Workshop17 Newlands, please send us everything we need to know about you to  Jade Wichman jade@workshop17.co.za.