Barista
Location: Workshop17 Hyde Park Corner
Remuneration: R10,000.00 Cost to Company
Benefits: Medical Aid & Provident Fund
Job brief
The barista is responsible for ensuring that the cafe/coffee station operates efficiently and is well-maintained.
They are the face of Workshop17 and are responsible for ensuring that members and guests receive the best service. They are a role model of exceptional customer service and demonstrate a friendly attitude towards guests and colleagues. The candidate can ensure that all guests passing through the cafe feel welcome and that they are well attended to.
They can communicate clearly with customers and the location team, and they are reliable.
Working at Workshop17
Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our unique locations in Johannesburg, Cape Town, Paarl, Durban and Mauritius offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.
Why work for us?
Besides being the best co-working place to work in Africa, we’re a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling, learning and self-improvement. If you are a straight-talking, multi-tasking individual that’s all about customer service and can effortlessly handle heavy workloads and everyday glitches, we want you to be part of our growing team at Workshop17.
Required Skills & Characteristics
Energetic, friendly and ambitious.
Ability to deliver exceptional services.
Proactive, passionate, reliable, and thrives on providing exceptional customer experiences.
Ability to engage and adapt well to team/group settings.
Attention to detail, organised and thorough with a desire for continuous improvement.
Integrity and professionalism.
Other Perks
Company on-boarding and support.
Fantastic team dynamic.
Access to the latest, greatest tech.
Network with some of the biggest and brightest brains in SA.
Stock Control
Maintenance of crockery & cutlery: eg teaspoons, plates, saucers etc.
Capturing and ordering stock weekly.
Supervision of stock area and equipment.
Barista Tasks
Prepare and serve coffee and tea drinks that meet quality standards.
Properly handle and maintain all equipment.
Respond to orders, concerns and complaints politely and efficiently.
Serve customers quickly and efficiently.
Demonstrate a thorough understanding of all the menu offerings.
Observe relevant health and safety standards.
Observe cafe trends and explore weekly specials.
Cleanliness of the cafe and coffee station.
Daily cash-up and management of the POS.
General scope of work
Client Interaction
Polite, helpful and friendly.
Always be available for the client.
Communication throughout the day with the client for any changes.
Team player/support
General support to the location team and assisting all departments when necessary.
Workshop17 invites all interested persons to submit their applications to cv@workshop17.co.za.
Should you not be contacted within 2 weeks of applying, you have not been shortlisted.