Facilities Manager

Salary Bracket: R30,000- R33,000 CTC

Benefits: Medical aid and provident fund contribution

Job brief

Workshop17 takes great pride in the look and feel of each location, which is uniquely designed to suit the needs of our clients and members.

Therefore, the Facilities Manager is responsible for ensuring that each location in the Western Cape is well maintained, ensuring a safe and functional workspace by inspecting facilities to meet safety regulations, setting safety protocols, and hygiene; scheduling routine maintenance; and planning and coordinating emergency repairs, renovations and new projects.

The facilities manager is hands-on and practical, focused on getting the job done and on problem solving. He or she is also systematic, planning pro-actively, working around busy times at our locations, developing and implementing maintenance schedules and processes.

The facilities manager builds and maintains strong relationships with our teams and with external service providers and is able to get the best service for the best price from our external providers.

Working at Workshop17

Ready to join Africa’s #1 co-working space? Where individuals, teams and companies choose to work, meet and event. Our unique locations in Johannesburg, Cape Town, Paarl, Mauritius and Ballito (coming soon) offer our members a fully serviced flexible high-tech, co-working space, providing a platform for innovation, community, learning and culture.

Workshop17 is growing, opening new locations as well as expanding in current locations.

Why work for us?

Besides being the best co-working place to work in Africa, we are a dynamic and passionate team that works smart, in an energetic fast-paced culture of service, responsibility and creative problem-solving. Goal-orientated? Ambitious? We’re all about upskilling, learning and self-improvement. If you are a straight-talking, practical, multi-tasking individual that is able to coordinate external suppliers for specialist maintenance work and do active maintenance work, him/herself.

Other Perks

  • Company on-boarding and support

  • Fantastic team dynamic

  • Beautiful work environment

  • Access to latest, greatest tech

  • Network with some of the biggest and brightest brains in SA

General scope of work:

Facilities management

  • Ensuring Building Maintenance and Facilities projects with the landlord / building manager are maintained and met.

  • Ensuring annual and regular maintenance dates and schedules are maintained.

  • Ensuring that storerooms and DB rooms are kept neat and tidy and there are up to date records of what is in the store rooms.

  • Regular site walk throughs to identify issues and logging them to the W17 Ticketing System.

  • Resolving tickets with a reasonable time period, with the exception that major work is required and therefore should be resolved within 7 working days.

  • Inspect facilities regularly and enforce strict compliance with Health and Safety standards.

  • Monitoring the safety and cleanliness of interior and exterior areas, such as aircon vents, exterior and high level window cleaning, etc.

  • Ensuring all locations are compliant with health and safety regulations and all team members are trained.

  • Assisting Build and Projects team with snagging post expansions and build projects, to assist with time frames and actionables.

    Financial management

  • Cost effective maintenance planning.

  • Managing the budget/expenses and ensuring that you are on track and budgets are allocated accurately.

  • Regular overview of budgets per location (e.g. monthly reports).

  • Actual vs estimated costs to indicate the success of a project, budgeting for future projects, and meeting overall financial goals.

  • Tracking work orders to have an overview of how budgets are spent and where improvements can be made.

  • Identifying efficiencies in high volume usage (utilities / electrical / generation etc).

Team and stakeholder management

  • Working closely with location managers to understand facility requirements and managing workflow.

  • Delegating cleaning and maintenance tasks to team members.

  • Collaborating with building owners and upper management on budgeting for facilities needs.

Preventative maintenance compliance

  • Identifying inefficiencies in maintenance operations and where improvements can be made.

  • Minimising the average time to completion to ensure facility management assignments are completed within a reasonable time and will serve as a benchmark going forward.

  • Scheduling routine inspections and emergency repairs with outside vendors

    Supplier/operator management

  • Proactively identify/manage top quality service providers and implement standard operating procedures.

  • Ensuring cost effective suppliers and costs for maintenance items, sourcing cost efficiencies across locations.

  • Build relationships with service providers on and off site through regular interactions and scheduled meetings.

  • Building relationships with building managers.

  • Ensure all service providers maintain a high level of service excellence through regular review and inspection of all work completed.



    Reactive vs planned maintenance

  • Knowing what proportion of facility maintenance work is reactive in order to set concrete and achievable preventive maintenance goals.

  • Identifying patterns/trends of requests and work orders that are repetitive, in order to plan ahead more strategically.

  • Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff.

  • Being proactive and taking the initiative to attend to day-to-day maintenance tasks.

    Workorder backlog

  • Establish a good preventive maintenance program to get a better handle on building maintenance backlog.

  • Prioritise critical tasks/jobs over non-critical work to avoid important work becoming 'past due'.

  • Team player/support

  • General support to the location team and assisting all departments when necessary

Ideal Qualifications/Experience

  • NQF5 or relevant Facilities Management or Engineering tertiary education.

  • 3-5 years experience in a facilities or equivalent role.

  • Experience in plumbing, HVAC, general repair.

  • Perceptive of surroundings and ability to identify the aspects of a facility that need immediate attention.

  • Strong sense of urgency.

  • Problem-solving skills and the ability to delegate tasks to others, and scheduling multiple types of services according to the business’ operations and budget.

  • Excellent communication skills - verbal and written.

  • Possess a flexible approach to working, sufficient to be able to attend to jobs outside the normal working hours.

  • An up-to-date understanding of trends and best practices within the hospitality industry.

  • Confident in using email, CRM-systems and document systems like Google suite.

  • Understanding of health and safety standards.

  • A great team player and always willing to assist.

  • Well presented and passionate.

  • Dedicated, and reliable.

  • A friendly and courteous approach with an appreciation of the value of customer-service.

  • Enthusiastic about serving others .

Workshop17 invites all interested persons to submit their applications to Jade Wichman cv@workshop17.co.za.